| Home | Request Service | Areas Served | Pricing | |
|
Standard Service Terms and Rates
Effective July 1, 2009
FREE LABOR ON CERTIFIED DATAMAX PRINTER REPAIRS AND ZEBRA PRINTER REPAIRS Travel charges for all service calls will now be made at the rate allowed by the IRS on July 1st of each year. As of July 1st , 2009 the rate is 55 cents per mile. Tolls and parking are additional. For example a typical 20 mile round trip in NJ comes to $11.70. The mileage will be taken directly from the ‘Microsoft Streets and Trips’ or ‘Mapquest’ Our rates are among the lowest in the industry for certified service. Note: Special lower hourly rates (95.00/hr) are sometimes available for the first call, and for established customers who purchase labels from us. Please inquire when you call. 1- $149/hour from office departure to return. Time for the travel portion will be taken from ‘Microsoft Streets and Trips’ or ‘Mapquest’. This time is invariably less than actual time. We reserve the right to charge actual time for calls required during peak travel hours or to congestion prone areas. Customer will be advised beforehand if this is the case. 2-Parts will be billed at the Printer Manufacturer’s List price. 3- Hourly charges will not be made for ‘Call-Backs’ due to lack of parts availability on the initial call or a recurrence of the same problem within 60 days. Travel Charges (mileage & tolls only) will apply. 4-Telephone support for any problem on the printer serviced will be provided free of charge for 60 days. 5- There is a minimum charge of $149.00 plus travel (see above) and sales tax, which is payable by credit card before the technician is dispatched. The balance, if any, will be charged to the same credit card. Credit worthy accounts may be billed on account on subsequent calls once credit it approved 460 Hillside Avenue · Hillside NJ 07205 (800) 526-8353 ext. 224 or ext. 227 · (973) 731-6460 (Direct) | ||||
| Home | Request Service | Areas Served | Pricing | |